Privacy Policy

Welcome to BNB Volume Bot. Your privacy matters to us, and we're committed to maintaining the highest standards of data protection and transparency. This Privacy Policy outlines our practices regarding the collection, use, storage, and protection of your personal information when you interact with our BNB Chain volume generation platform.

We understand that trust is earned through action, not words. That's why we've built our platform with privacy-first principles, implementing enterprise-grade security measures and giving you full control over your data. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

This policy applies to all users of BNB Volume Bot, regardless of how you access our platform—whether through our website, API, or any other interface. We encourage you to read this document carefully and reach out if you have any questions about how we handle your information.

To provide you with the best possible service, BNB Volume Bot collects various types of information. We're transparent about what we collect and why we need it.

2.1 Blockchain & Wallet Information

When you connect your wallet and use our platform, we collect:

• Your BNB Chain wallet address (public key only—we never access your private keys)
• BEP-20 token contract addresses you submit for volume generation campaigns
• Transaction signatures and blockchain interaction records on BNB Chain
• Campaign parameters including target volume (minimum 50 BNB), duration, and DEX selections
• Smart contract execution logs and gas consumption data
• Wallet balance information necessary for transaction validation
• Historical transaction data related to your campaigns

2.2 Technical & Device Information

To ensure platform security and optimize performance, we automatically collect:

• IP address and approximate geographic location (country/region level)
• Browser type, version, language settings, and time zone
• Device identifiers, operating system, and hardware specifications
• Screen resolution, viewport size, and display capabilities
• Network connection type and internet service provider information
• Wallet provider details (MetaMask, Trust Wallet, WalletConnect, etc.)
• Referral URLs and traffic sources

2.3 Usage & Analytics Data

We track how you interact with our platform to improve your experience:

• Pages visited, features accessed, and navigation patterns
• Time spent on different sections and session duration
• Campaign creation frequency, configuration preferences, and success rates
• Feature usage statistics and interaction patterns
• Error messages, crash reports, and diagnostic information
• Performance metrics including load times and response rates
• Search queries and filter preferences within the platform

2.4 Communication Data

• Support ticket content and correspondence history
• Feedback, suggestions, and survey responses
• Email address if you choose to provide it for notifications
• Communication preferences and notification settings

BNB Volume Bot uses your information exclusively to deliver, improve, and secure our services. We never sell your personal data to third parties or use it for purposes unrelated to our platform.

Primary Uses:

• Service Execution: Processing and executing your volume generation campaigns on BNB Chain with optimal efficiency and reliability
• Platform Enhancement: Analyzing usage patterns to identify improvement opportunities, optimize performance, and develop new features
• Security & Fraud Prevention: Detecting suspicious activities, preventing abuse, protecting against security threats, and maintaining platform integrity
• Regulatory Compliance: Meeting legal obligations, responding to lawful requests, and complying with applicable regulations
• User Communication: Sending critical service updates, security alerts, campaign notifications, and important announcements
• Performance Analytics: Understanding platform effectiveness, measuring campaign success rates, and identifying optimization opportunities
• Customer Support: Providing technical assistance, troubleshooting issues, and responding to your inquiries
• Research & Development: Improving our algorithms, enhancing trading strategies, and developing innovative features

Legal Basis for Processing:

We process your data based on:

• Contractual Necessity: To fulfill our service agreement with you
• Legitimate Interests: To improve our platform and ensure security
• Legal Compliance: To meet regulatory and legal requirements
• Consent: Where you've explicitly agreed to specific data uses

We respect your privacy and limit data sharing to essential circumstances. Here's when and how we may share your information:

4.1 Public Blockchain Data

All transactions executed through BNB Volume Bot are recorded on the BNB Chain blockchain, which is public and immutable. This means your wallet address, transaction amounts, and smart contract interactions are permanently visible to anyone who views the blockchain. This is an inherent characteristic of blockchain technology, not a privacy policy choice.

4.2 Service Providers

We work with trusted third-party service providers who assist us in operating our platform:

• Cloud hosting and infrastructure providers
• Analytics and monitoring services
• Security and fraud prevention tools
• Customer support platforms
• Email and communication services

These providers are contractually bound to protect your data and may only use it for the specific purposes we authorize.

4.3 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes, court orders, or government requests
• Enforce our Terms of Service and other agreements
• Protect our rights, property, or safety and that of our users
• Investigate potential violations or fraudulent activities
• Respond to claims of illegal content or activities

4.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change and provide options regarding your data.

4.5 With Your Consent

We may share your information for other purposes when you provide explicit consent or direct us to do so.

At BNB Volume Bot, security isn't an afterthought—it's built into every layer of our platform. We employ industry-leading security practices to protect your information:

Technical Safeguards:

• Encryption: All data transmitted between your device and our servers is encrypted using TLS 1.3 protocol with 256-bit encryption
• Data at Rest: Sensitive information stored on our servers is encrypted using AES-256 encryption standards
• Secure Architecture: Our infrastructure is built on secure, isolated environments with strict access controls
• Wallet Security: We never request or store your private keys, seed phrases, or passwords
• API Security: All API communications use authenticated, encrypted channels with rate limiting and abuse prevention

Operational Safeguards:

• Regular security audits and penetration testing by independent experts
• Continuous monitoring for suspicious activities and security threats
• Automated intrusion detection and prevention systems
• Multi-factor authentication for administrative access
• Strict employee access controls and security training
• Incident response procedures and disaster recovery plans
• Regular security updates and patch management

Your Responsibility:

While we implement robust security measures, you also play a crucial role in protecting your account:

• Never share your wallet's private keys or seed phrases with anyone
• Use strong, unique passwords for your wallet and related accounts
• Enable all available security features on your wallet provider
• Be cautious of phishing attempts and verify you're on the official bnbvolumebot.net domain
• Keep your devices and wallet software updated
• Report any suspicious activity immediately

Important: No security system is completely impenetrable. While we use industry-leading practices, we cannot guarantee absolute security. You use our services at your own risk and are responsible for maintaining the security of your wallet and private keys.

We believe you should have control over your personal information. Depending on your location, you may have the following rights under applicable data protection laws (including GDPR, CCPA, and similar regulations):

Your Rights Include:

• Right to Access: Request a copy of all personal data we hold about you, including details about how we use it
• Right to Rectification: Request correction of inaccurate, incomplete, or outdated information
• Right to Erasure: Request deletion of your personal data under certain circumstances (subject to legal and contractual obligations)
• Right to Data Portability: Receive your data in a structured, machine-readable format and transfer it to another service
• Right to Object: Object to processing of your data for specific purposes, including direct marketing
• Right to Restriction: Request temporary restriction of data processing under certain conditions
• Right to Withdraw Consent: Withdraw previously given consent at any time without affecting prior processing
• Right to Lodge a Complaint: File a complaint with your local data protection authority if you believe we've violated your rights

How to Exercise Your Rights:

To exercise any of these rights, please contact us at privacy@bnbvolumebot.net. We will respond to your request within 30 days (or as required by applicable law). We may need to verify your identity before processing certain requests.

Important Limitations:

Please note that blockchain data recorded on BNB Chain is immutable and publicly visible by design. We cannot delete, modify, or restrict access to on-chain transaction data, as this is a fundamental characteristic of blockchain technology. However, we can delete or modify off-chain data we control.

BNB Volume Bot uses cookies and similar tracking technologies to enhance your experience, analyze platform usage, and improve our services. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our platform.

Types of Cookies We Use:

• Essential Cookies: Required for basic platform functionality, wallet connections, and security features
• Performance Cookies: Help us understand how users interact with our platform and identify areas for improvement
• Functional Cookies: Remember your preferences, settings, and previous interactions
• Analytics Cookies: Collect aggregated data about platform usage and campaign performance

For comprehensive information about our cookie usage, types of cookies, retention periods, and how to manage your cookie preferences, please review our detailed Cookie Policy.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention Periods:

• Account Data: Retained while your account is active and for up to 2 years after account closure for legal and security purposes
• Transaction Records: Maintained for 7 years to comply with financial regulations and tax requirements
• Blockchain Data: Permanently stored on BNB Chain and cannot be deleted (inherent to blockchain technology)
• Analytics Data: Aggregated and anonymized data may be retained indefinitely for research and improvement purposes
• Support Communications: Kept for 3 years to maintain service quality and resolve disputes
• Security Logs: Retained for 1 year for security monitoring and incident investigation

When data is no longer needed, we securely delete or anonymize it. You can request early deletion of certain data types by contacting us, subject to legal and operational requirements.

BNB Volume Bot operates globally, and your information may be transferred to, stored, and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction.

Our Safeguards:

When we transfer your data internationally, we ensure appropriate protections are in place:

• Standard Contractual Clauses: We use EU-approved Standard Contractual Clauses (SCCs) for transfers from the EEA
• Adequacy Decisions: We transfer data to countries recognized by the EU Commission as providing adequate protection
• Data Processing Agreements: All service providers sign comprehensive data protection agreements
• Security Measures: We maintain consistent security standards regardless of data location

By using our services, you acknowledge and consent to the transfer of your information to countries outside your residence, including the United States and other jurisdictions where our service providers operate.

BNB Volume Bot is not intended for use by individuals under the age of 18. We do not knowingly collect, use, or disclose personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@bnbvolumebot.net, and we will take prompt steps to delete such information from our systems.

Our platform may contain links to third-party websites, services, or applications (such as DEX platforms, blockchain explorers, or wallet providers). We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party services you interact with.

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make significant changes, we will notify you through:

• A prominent notice on our platform
• Email notification (if you've provided an email address)
• An updated "Last Updated" date at the top of this policy
• In-platform notifications for material changes

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information. Your continued use of BNB Volume Bot after changes to this policy constitutes your acceptance of the updated terms.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: privacy@bnbvolumebot.net
• Support: support@bnbvolumebot.net
• Website: https://www.bnbvolumebot.net

We take all privacy inquiries seriously and will respond to your request within 30 days or as required by applicable law.